LaravelDaily/Laravel-Support-Ticketing

use App\AuditLog;
use Illuminate\Database\Eloquent\Model;

trait Auditable
{
    public static function bootAuditable()
    {
        static::created(function (Model $model) {
            self::audit('created', $model);
        });

        static::updated(function (Model $model) {
            self::audit('updated', $model);
        });

        static::deleted(function (Model $model) {
            self::audit('deleted', $model);
        });
    }

    protected static function audit($description, $model)
    {
        AuditLog::create([
            'description'  => $description,
            'subject_id'   => $model->id ?? null,
            'subject_type' => get_class($model) ?? null,
            'user_id'      => auth()->id() ?? null,
            'properties'   => $model ?? null,
            'host'         => request()->ip() ?? null,
        ]);
    }
}

use App\Traits\Auditable;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\SoftDeletes;
use Spatie\MediaLibrary\HasMedia;
use Spatie\MediaLibrary\InteractsWithMedia

class Ticket extends Model implements HasMedia
{
    use SoftDeletes, InteractsWithMedia, Auditable;
    //
}